What is the cost of S-O-S? The service is free. You pay only standard NOS prices, plus mailing.

What about mailing? Our charge is a flat rate per package to ports in the continental United States. Priority Mail  and  Packages to Puerto Rico, the Virgin Islands, and Alaska slightly higher.

What items are covered by S-O-S? Your lists can include NOS and NIMA (DMA) charts, and navigational publications such as tide and current tables, coast pilots, and almanacs.

Is there a minimum list size? No. You set your list exactly as you want it.

Is there a long-term commitment? No. You can terminate any time you wish without penalty. You stay in the system only as long as it serves your purposes.

What if our routes change? When your operations change, you simply let us know which items to add and which items to remove. We will acknowledge by printing and mailing your revised Master List.

How do we get started? For each of your vessels send us a Master List of the inventory you want kept up-to-date, with the edition numbers and dates currently on board. You may also want to include a list for your port office.

What happens next? We send you a printed confirmation of your Master List, showing all the items to be maintained, and their current edition dates. We also send a confirmation of your Initial Shipment, showing those items you need immediately to bring you to current-edition status. You should check both lists carefully, and notify us of any corrections.

In a few weeks we will send your Initial Shipment. After that, you can expect a Maintenance Shipment on a monthly basis, whenever there are new editions for you.

Any questions? For further information and for references, please call us at 1-800-40-PILOT or Email sos@pilothousecharts.com